Customer Service Center

We have a committed staff with a great work ethic and exceptional attention to detail. Our seasoned team of employees and sales team are caring, resourceful, efficient, and dependable.

Our experienced sales team is prepared and excited to assist you with all your flexible packaging needs. Having been in the business for more than 40 years, we understand the needs of the bakery and food industry. Planning and scheduling are a large piece of getting the product on the shelves at the right time and we have the resources to help make that happen even in tight situations.

Services

Customer Service is what sets great companies apart from good companies. The William-Allen Company guarantees your customer service experience will be unmatched by the competition. Our experienced team has a rapid response time to customer needs, and we will do everything in our power to bring you positive, accurate solutions.

Inventory Management

The William-Allen Company has various methods of inventory control to keep our customers in packaging. We have in-house inventory management software and visibility to all production orders awaiting completion. We strive to help customers manage the replenishment of their on-hand inventory and troubleshoot when there are unusual variances in inventory.

Quality Control

While nothing in this world is perfect, we work hard to make an unfortunate situation right. When issues arise, our quality control team will individually analyze each situation and assess options to solve each concern.